When you are a small business, you often don’t have the budget necessary to use some of the same features larger business have in their communications solutions. However, with the use of a small business VoIP phone system, you can take advantage of a wide variety of features without having to pay a lot of money for them. This can help level the playing field between you and your larger competitors.
Automatic Call Forwarding
One of the most useful features for any business, especially those where employees are on the go, is automatic call forwarding. When you are away from the office, you can set up your phone system to ring your calls through to the device of your choice, including your home phone, your laptop or any mobile device. This will allow you to stay connected to the office, even when you have other things to do.
Auto Attendant
Depending on the type of business you have, your callers may need to reach a variety of people or departments based on their needs. With a small business VoIP phone system in Overland Park KS, you will be able to take advantage of a feature that allows you to set up a menu your callers can use to reach the right person more quickly. This menu can help callers reach a directory of employees, voicemail or a specific department so their needs can be met quickly and efficiently.
Conferences
There may be times when you need to set up a meeting over the phone. Perhaps you want to make connections with a potential client in another part of the country or the world. Or maybe you need to have a meeting with people who are working in another office. The ability to make conference calls can help you do your business more efficiently without racking up large phone bills. Without a VoIP system, you could end up spending more money on any conference calls you need to make or foregoing them altogether.
Small businesses can put themselves on a more level playing field with larger competitors with a small business VoIP phone system. This will allow a small business to make use of important calling features without having to spend a lot of money on a complicated phone system. From automatic call forwarding that helps you stay in touch with the office to an auto attendant to better direct calls and the ability to hold conference calls, VoIP can be just the answer you are looking for.
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