How to Determine If Your Business Is a Candidate for a Business VoIP Phone

by | Nov 28, 2013 | Telecommunications

If you are tired of high monthly telephone bills for your small business, it is time to look into a business VoIP phone. In order to determine if your company is a good candidate for the switch, you need to take an in-depth look at how your company operates. By taking a look back at the last few months’ bills, you can determine if you will be among the many who save a significant amount of money per month by switching over to VoIP.

Long Distance Calls

Take a close look at the number of long distance calls that are made on a regular basis. In addition, you can also look at the cost of each call. Now think about making those calls for free, which is possible with VoIP. This is one of the first steps in determining if it would be beneficial for your company to switch over. If you don’t make many long distance calls, you’ll have to consider other factors.

Simultaneous Calls

Now you should take a look at the number of simultaneous calls that take place on a daily basis. If you run a call center, chances are you have many calls going on at once. This is an important aspect of a business VoIP phone. While it typically has the capability to handle multiple calls at once, the bandwidth of your network needs to be taken into consideration to ensure it can handle the volume of calls. If it cannot, you would have to deal with dropped or poor quality calls, which obviously is not what you were hoping for.

Employees with Different Area Codes

One of the largest expenses companies have without even realizing it is calling employees with cell phones that have an area code that is considered long distance. In many areas, this is common and could rack up a great deal of costs for companies that are in regular contact with their employees who are on the road.

If you are wondering whether your business is a candidate for a business VoIP phone, you should start by taking a close look at your company’s phone use. You can use your previous phone bills to gauge the number of long distance calls that are made, along with their costs. You should also judge the number of simultaneous calls, as well as those made to employees with long distance phone numbers, to determine just how much VoIP can save you.

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